IT Services with Love

We’re a small team in Portland Oregon helping small businesses  and non-profits manage all their IT needs through simple, cost-effective ways. Love is our guiding principle and we hope to have the chance to share some with you.

Our expertise extends beyond the typical help desk, hardware, network security, and backup services, all the way to website, database and work-flow management. As website and database gurus, we can help you squeeze the most out of your existing system without having to invest in a new solution, or help you implement a new solution as painlessly as possible.

We believe in empowering our clients, like through custom-made help guides, so you’re not as dependent on us, and we treat our clients like how we would like to be treated if the roles were reversed.

We offer an initial free consultation/assessment for up to one hour. Please give us a call today at (971) 319-3709 or shoot us an email at hi@smilingsage.com.



We’re technology experts with a broad range of services, from simple desktop support to custom software development. If there is something that we can’t do, then we can find the right people to accomplish it.

  • Windows, Apple and Linux Specialists
  • Server Management
  • Backup and Disaster Recovery
  • Helpdesk Services
  • Database Administration and Management
  • Salesforce Administration and Customization
  • QuickBooks Support
  • SEO – Search Engine Optimization
  • Website Overhaul
  • WordPress Customization
  • Custom Software and App Development

Our regular rate is $70/hour, but even with this industry-low rate, we try to keep our billable time to a minimum through fixed or capped cost projects. We also provide a discounted rate to non-profits with financial limitations.


(971) 319-3709
5010 SE Foster Rd
Portland, OR 97206

We’re a home-based business to keep overhead low and spend more time with our families.


We want to help people who help people and we’re especially passionate about helping non-profits. We try to keep our fees as fair as possible and we don’t have lofty goals to grow into a big corporation or sell out. We really just like helping people in our community, so we prefer to work onsite and connect with you.

The Head Sherpa at Smiling Sage Solutions is Dmitriy Zasatkin, who has over 12 years of experience helping non-profits and small human-services based businesses with their database and IT needs.


Mariah Komp has a background in education and loves to help empower people. She is passionate about teaching. Her friendly soft voice can be really soothing when your technology isn’t working how it should.


How to Convert Strange File Formats

We recently found an awesome semi-free service, called CloudConvert, that helps you convert strange file formats so that you can open the files as Word or PDF. We recommend first trying to open the file through Google Docs, but if that doesn’t work, then CloudConvert should be able to help you.

Free Stock Photos

Here are a few good places that we’ve found for completely free stock photos that can be used commercially. Please note that some sites have free stock photos only for personal projects, so always read the fine print if you find a new stock photo site. The way most of these sites work is that they offer a …